Troubleshooting Why Overview Camera Views of Plan are Small or Appear to be Blank
| Reference Number: KB-00021 Last Updated: 04-29-2015 09:27 AM
The information in this article applies to:
When I create a Full Overview, the image that is generated is much smaller than it used to be, or the screen appears a blank empty white space. Why is that?
When generating a 3D Full Overview or Floor Overview camera view, the program will look at all of the objects that are set to display in that view. So if you have an object in the distance, that may be significantly smaller in regards to the relationship to the actual structure in the plan, the program will generate the view to include that object, but it may be difficult to see.
If you delete the stray object, or move it closer to the structure, and then recreate the camera view, it will display normally.
If a blank screen occurs in all camera views, and not just Overviews, then you likely need to update your video card's driver. See the Related Articles section below for information on troubleshooting that separate, unrelated issue.
To help locate the stray object if you are not readily able to locate it
- Using the Layer Set drop-down menu on your toolbar, switch to the All On layerset.
- Click Tools> Layer Settings> Display Options and verify that every row is checked under the Disp column. Press OK to return to your plan.
- On the floor you are taking an Overview view of, select Window> Fill Window or press the F6 key to view everything on screen that is visible.
- If you are zoomed in so close that only a portion of the view displays on screen, selecting Fill Window zooms out so that the entire view fits on the screen, which will include the stray object, allowing you to more easily locate it.
- Keep in mind that if you are taking a Full Overview , the stray object may not be located on the first floor of your structure, so if you do not initially find the object, follow the same procedure on the Foundation, and any other floors of your plan, until you locate it.
- After selecting Fill Window, we can see in the image below, that the object is located above the plan.
- Zoom in on that speck to locate the object using either the scroll wheel on your mouse or the Zoom tool.
- Next, use the Select Objects tool to select it.
- Once selected, use either the Delete edit button or the Delete key on your keyboard to remove it.
Alternately, you could use the Edit> Edit Area tool to drag a marquee around the area where the stray object should be located (if you are zoomed out too far to even be able to see the object, this is the method you will want to use), and then click on the Delete edit tool, or the Delete key on your keyboard to remove it.
The Edit Area tool allows you to quickly define an area of your plan and select the
objects in that area. Once selected, they can then be repositioned,
rotated, or deleted. Unlike other selection methods, the Edit Area tool
cuts walls, railing and fencing where the selection marquee intersects
them, allowing you to edit only the selected portion of these objects.
Some objects, such as cabinets, are included in the selection only if
more than half of the object is contained within the marquee
Once removed, click on the Fill Window option again to ensure that there are no more objects out in space.
Note: The Terrain Perimeter is included when you create an Overview, so if you terrain is very large, and your house very small in comparison, consider using a normal Camera instead of an Overview to create your views.
If you are unable to resolve the problem on your own, please send in your plan to the Online Support Center.