Transferring My License of Chief Architect


Reference Number: KB-00025
Last Modified: July 16, 2015

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors


QUESTION

I no longer want to use my license of Chief Architect and would like to sell it to another individual.  How can I go about this process?


ANSWER

If you are interested in selling your license of Chief Architect, please have the original purchaser of the license contact our Customer Service department with the software's Serial Number and CD Key, or Product Key for newer versions.

Note: If you think your license may not be eligible for transfer, please review the End User License Agreement (EULA) for more information on the eligibility requirements.

Customer Service will be able to advise you whether or not your license is eligible for transfer, how much the license transfer fee will be, and provide you with the necessary paperwork for the license transfer.


Customer Service can be reached at (208)664-4204 or at the toll-free number of (800)482-4433.  Their hours of operation are 6:00AM-5:00PM Pacific Time, Monday-Friday.


If you are interested in purchasing a license from a website such as eBay, we would recommend first contacting Customer Service to ensure that the original purchaser of the license has already received the necessary information in order to process the license transfer into your name.

Note: Support and Software Assurance (SSA) is non-transferable.