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Chief Architect Academic X2 and Prior - Network Installation Instructions

Reference Number: KB-00728 Last Updated: 11-06-2014 12:24 PM

The information in this article applies to Chief Architect X2 and Prior:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite


QUESTION

I need instructions on how to install the Chief Architect Academic Network license for Chief Architect, but cannot locate the instructions that came with the program disc.  Where else can I find this information?


Note: Since Version X2, a number of significant improvements and enhancements have been introduced to Chief Architect that directly affect network installation and deployment.  These changes make the task of installing in a school environment considerably easier, so we recommend upgrading your Version X2 licenses to the latest program version.  If you'd like to learn more about these changes, compare the information in this article to the Chief Architect X6 Academic Deployment Guide.


ANSWER


Installing a Chief Architect network license involves a number of steps:

Please note that in order to install Chief Architect and the associated drivers and applications, you must have local administrative privileges on each computer. If you have questions about this, please stop now and consult with your network administrator.

 
 

To install the HASP network hardware lock

  1. Log on as Administrator.  


  2. Install Chief Architect on the computer that will host the network hardware lock. 

    • This computer can be a server or other computer that can be accessed by all the workstations. 

    • The hardware lock host machine must be using a version of Windows that meets your Chief Architect version's minimum system requirements.  For more information, see article #27 in this Help Database, What operating systems does Chief Architect run on?.   

      The computer with the hardware lock should be in a secure location to help avoid the device being misplaced. If this is not possible, consider using an internal USB port or a USB cable.




  3. Insert the red HASP network usb hardware lock into the computer. 


       

    • Use a USB port in the back of the computer, not a front port or hub. 


  4. Download, unzip, and install the HASP4 hardware lock drivers.


To install the HASP License Manager

  1. Download, unzip, and install the HASP4 License Manager as a service.

    • It is important that you install the License Manager as a service rather than as an application.


To install the Chief Architect program

  1. Make sure that License Manager is running as a service on the computer hosting the hardware lock, and then begin by installing the program on the hardware lock host computer.


  2. Place the Chief Architect Academic Software Program DVD into the computer. 

    • For Chief Architect 10, place Program CD Disk 1 of 3 in the CD drive. 

    • For Chief Architect 9.5, place the software CD in the CD drive. 


  3. After reading the disc, the Startup screen should display on the computer; but, if the Chief Architect installer does not launch:

    • Click the Windows Start button and select Computer (My Computer on Windows XP).

    • Right-click on your DVD drive and select Browse or Open from the contextural menu.

    • Double-click the file named Setup.exe.


  4. Install and register the software using the CD Key for the multiple-seat network license.

    •  This CD key will be associated with the Serial Number that starts with the letters CFN.


      Note: You may also have received a single user CD key associated with a serial number that begins with CFH or CFP. This CD key will not work with the network lock as it is for the single-seat instructor license.


  5. Launch the program to confirm that the hardware lock and HASP License Manager are functioning.

    • If the program launches, you are ready to install it on the workstations.

    • If it does not, you will need to disable or configure the Windows Firewall and may also need to use the NETHASP.INI file, as described below.

      Note: If you plan to image your workstations, make sure Chief Architect is functioning correctly on the original workstation before making your image.



Windows XP Service Pack 2 and newer versions of Windows automatically enable the Windows Firewall. This firewall prevents access to the computer with the network lock.
 

To disable the Windows Firewall - Windows 7 or Vista

Disabling the Windows Firewall is easier than configuring it, and is safe for computers that are already behind a hardware firewall.

  1. Click the Windows Start button and select Control Panel.  


  2. Click on Network and Sharing Center.  


  3. In the Tasks pane, select Windows Firewall.  


  4. Click on Change Settings.  


  5. On the General tab, select the Off radio button, and then click OK.  



To disable the Windows Firewall - Windows XP

  1. Click the Windows Start button and select Control Panel.


     
  2. If the option is available, select Pick a Category > Network and Internet Connections > Network Connections.  

    • Otherwise, select Network Connections.


  3. Right-click on Local Area Connection and choose Properties.


  4. On the Advanced tab, click the Settings button in the Windows Firewall section.


  5. On the General tab, click the Off radio button and then click OK.


To configure the Windows Firewall - Windows 7

  1. In the Windows Control Panel, select System and Security.


  2. Select Windows Firewall.


  3. Click on Advanced Settings, then click on Inbound Rules.


  4. Click on New Rule, and then:

    • Select Port and click Next.

    • Select TCP and specify the Specific remote port as 475 and click Next.

    • Select Allow the connection and click Next.

    • Uncheck Private and Public, leaving only Domain checked and click Next.

    • Create a Name, such as HASP TCP.

    • Click Finish to save the new rule.


  5. Repeat Step 4, but choose the UDP radio button and name the rule HASP UDP.


  6. Repeat Steps 3 and 4 to create an Outbound Rule set up the same as the Inbound Rule.

To configure the Windows Firewall - Windows Vista

If you do not want to disable the Windows Firewall, you will instead need to configure it to allow access across Port 475.

  1. Open the Windows Control Panel by selecting Start > Control Panel


  2. Click Network and Sharing Center


  3. In the Tasks pane, select Windows Firewall


  4. Click Change Settings


  5. On the Exceptions tab, click Add Port


  6. Create a name such as HASP LM 475 TCP, in the Port Number field, enter 475, and select the TCP radio button. 


  7. Click OK to save this port. 


  8. Repeat Step 4 through 7, except this time, name the port HASP LM 475 UDP and choose the UDP radio button. 

       



To configure the Windows Firewall - Windows XP

  1. Right-click Local Area Connection and choose Properties.


  2. On the Advanced tab, in the Windows Firewall section, click the Settings button.


  3. On the Exceptions tab, click the Add Port button.


  4. Create a name such as HASP LM 475 TCP, in the Port Number field, enter 475, and select the TCP radio button. 


  5. Click OK to save this port.


  6. Repeat Step 4 through 7, except this time, name the port HASP LM 475 UDP and choose the UDP radio button.  


To use the NETHASP.INI file

In some situations, such as when machines are on different subnets or the hardware lock host computer has multiple network cards, you must tell Chief Architect the IP address or name of the host computer. To do this, use the NetHasp.ini file found in the Install folder on the DVD.
To use the NETHASP.INI file
  1. Place the Chief Architect program DVD in the computer's DVD drive.

    • For Chief Architect version 10 installations, place Program CD Disk 1 of 3 in the CD drive.

    • For Chief Architect version 9.5, place the software CD in the CD drive. 


  2. If the Installation window opens, close it.


  3. Click the Windows Start button and select Computer (My Computer on Windows XP).


  4. Right-click on your DVD drive and select Open or Explore from the contextural menu.


  5. Locate the file named NETHASP and open it in a plain text editor such as WordPad or Notepad.


  6. On the line "NH_SERVER_ADDR = " after the equals sign, edit the file to reflect the ip address of the server that is hosting the hardware lock and license manager service.


  7. Save a copy of the edited file in the Chief Architect installation folder.


  8. On a restricted account, the user will need at least read access to the NETHASP.INI file.

 

Additional Troubleshooting Steps


If you are unable to launch Chief Architect after following the instructions above, here are some additional troubleshooting steps to try:
  • Install Chief Architect on the server computer, if you have not already done so, and run the Hardware Lock Troubleshooter. Note what hardware locks are installed and any error codes that appear on the first page of the troubleshooter. 




  • Verify that the correct lock is inserted on the host computer by starting Chief Architect and when prompted, launch the Hardware Lock Troubleshooter. The troubleshooter shows an entry for the network lock and the version of Chief Architect supported.


  • Make sure you can browse to the computer with the hardware lock through the Windows network. If this is not possible, contact your network administrator to determine why the network is not configured properly.


  • Verify that you can see the hardware lock in the Windows Device Manager.


  • If you opted to configure the Windows Firewall, temporarily disable the firewall to see if this makes a difference.


  • Check with your network administrator to see if any other firewall software is installed on the workstations or server.


  • Check to see if there are any other network usb hardware lock devices on the local network. If so, remove them to determine if they are interfering.
 
If you are having difficulty following these instructions, or do not have sufficient permissions on the network, please contact your network administrator for additional assistance.


If none of these steps resolves the problem, contact Chief Architect Technical Services either by telephone, or use the Online Support Center at http://support.chiefarchitect.com/