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Message: Cannot find or open the file to save your plan.

Reference Number: KB-00911 Last Updated: 04-29-2014 01:06 PM

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite


Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials or Home Designer Landscape & Deck


DESCRIPTION

I sometimes encounter a Warning message that says,

"Cannot find or open the file to save your plan. If saving to a removable disk, make sure the disk is ready."

I am not saving to a removable disk, so why am I seeing this message?


CAUSE

This message will display whenever the program tries to save a file to a particular location but isn't able to. 

There are a number of specific reasons why this Warning message might display:

  • The save location is a removable drive that cannot be accessed.

  • The save location is on a network and cannot be accessed.

  • The program is already in the process of saving the file in question.

  • Another program is accessing the file in question.

  • The operating system identifies the file as being accessed by another program.

  • The file's full path name is too long.



RESOLUTION

Because there are a number of possible reasons why this Warning message might display, there are also a number of different possible resolutions.

 

Removable Drives and Network Locations

If you are working on a file that is saved somewhere other than your local hard drive - for example, on a network server or on a removable USB drive - begin by confirming that you can actually browse to that location in Windows Explorer.  If you cannot do it, the program will not be able to either.

If you can access the network or removable location, bear in mind that the process of saving in Chief Architect will be slower to that location than if the file were located on your local machine.

We do not recommend that you work in this fashion for a number of reasons, including program slowness; but if you do this, expect to be patient when saving files - particularly with large files. To learn more, visit the article on "Troubleshooting Slowness Issues in Chief Architect Plans" linked in the Related Articles section. 

If you attempt to save a plan or layout file when Chief Architect is still in the process of performing the last save command, this message will display. Click OK and wait a few moments while the program finishes saving.

 

Auto Archive and Undo Files

Chief Architect automatically saves Archive files for your named files in the program's Data folder.  More information can be found in the "Accessing the Archive Files" linked in the Related Articles section.

By default, the Data folder is located in your Documents directory.

If you specify a non-default location for the Data folder that is either not the local hard drive or not writable per your Windows operating system, this Warning message may display whenever the program saves an Archive file.

Similarly, if you specify a non-default location for your Documents directory that is either not located on the local hard drive or not allowed by your operating system, this message may display when the program saves an Archive file.

A similar situation can occur if you specify a non-default location for your Chief Architect Undo directory. If you choose a location that is not on the local hard drive, or not allowed by Windows, this Warning may display when the program writes an Undo file or when you try to use the Undo command.

 

Other Applications and File Locking

There are a variety of different programs that can temporarily lock files on your computer while they are running - for example, backup utilities and anti-virus or other security software. Consider scheduling file backups and hard drive scans during the times when you are typically not working, or schedule them less frequently during those times. 

On occasion, your Windows operating system may identify a file as locked, or accessed by another program, when it is not. Usually, if you wait a few minutes the issue will resolve itself; however, you may find it necessary to reboot your computer.

 

Path Name Length

Windows allows a maximum file path name length of 260 characters, and it is very important to remember that a file name is not the same thing as its full path name.  For example:

  • A file name of Smith.plan has 10 characters.

  • If this file is saved in a user's Documents folder, its full path name will be C:Users\user\Documents\Smith.plan which has 24 characters.

Bear in mind that Chief Architect creates Archive copies of named plan and layout files on a regular basis, and that these files' path names are typically longer than those of the original files. For example:

  • The full path name of the Smith.plan file might be, C:\Users\user\Documents\Chief Architect Premier X5 Data\Archives\Smith_b8f17c2e88a82622dc3c96618e1a4976e0d2f795Smith_2012_11_28.plan which has 134 characters.

When choosing a file naming convention and file management system, therefore, try to use short file names and limit the use of folders nested within other folders.



MORE INFORMATION


To learn more about unwritable locations in Windows 7 or Windows Vista, refer to Microsoft Support article 927387:  Common file and registry virtualization issues in Windows Vista or in Windows 7.