The information in this article applies to:
When I open a file that another Chief Architect user has sent to me or a file created in a previous version of Chief Architect, I see the following message:
"A graphic file cannot be found. This missing graphic could be used as a texture, image, backdrop or picture."
Why is this message appearing?
This Information message displays when the program cannot find the backdrop image or a picture file associated with the plan or layout file you are opening.
If the missing file is associated with an item in the Chief Architect Library, you may be able to resolve the issue simply by downloading the needed library content.
If another Chief Architect user sent you this file, then that user likely has a graphic file you do not have. Have the other user send you the plan file by following the steps in our article on Using the Backup Entire Plan Tool linked in the Related Articles section below.
If the missing file is a custom backdrop, image, picture or texture, you have several choices to resolve this issue in the short term:
If you know that the graphic file in question or a replacement graphic file is saved on the computer that you are currently using, you can do the following.
In this dialog, browse to the location of the graphic file on your computer, select it, and click OK.
If you chose Replace File, instead you can search for any file with the same file type, select it, and click OK to replace the missing file.
Before directing the program to the file's location, you may want to consider copying it in Windows Explorer to a location where it is unlikely to be lost in the future. Then, open the plan or layout file and point the program to the new location, as described above. To learn more about organizing your graphics files, read To organize your custom graphic files, below
If the graphic file is saved on a different computer, but not on the one you are currently using, you will need to copy it to the machine where it is missing. There are many ways you can do this: via e-mail, using a removable storage device such as a flash drive, or by copying across a network if you have one.
Once the file is saved on the computer where it was missing, place it in an appropriate location in Windows Explorer where you will be able to easily direct the program, and where it will not be deleted or moved in the future.
A third option is to click the Cancel button and open the plan or layout without finding or replacing the missing file, and then removing whatever is referencing that missing file from the drawing:
Replacing the image, material or texture with a solid red .jpg is a good way to find where the material is used in the plan.
To make sure that texture, image, picture and backdrop images referenced by your Chief Architect files are always located by the program, there are some simple file management strategies that you can follow.
If you need to move a plan or layout file to another computer or share it with another Chief Architect user, it may be important to also move or share the graphic files associated with it as well. The easiest way to ensure that all such files are included is to follow the steps outlined in our article on Using the Backup Entire Plan Tool linked in the Related Articles section below.