The information in this article applies to:
I am interested in buying a new version of the software and would like to take advantage of an instant rebate offer. The rebate requires my previous software's Product or CD key, and the name that I used to register the software. Where can I find this information?
Your previous software version Product or CD key and the name you used to register are required so that we can confirm your eligibility for an upgrade rebate. Product Keys will apply to Chief Architect X4 and newer programs, as well as Home Designer 2012 and newer software.
CD Keys will apply to Chief Architect X3 and prior, as well as Home Designer 10 and earlier versions.
You can easily find the name you used to register the software license by launching the program and selecting Help> About from the program menu. Your registered name will be located on the About tab of the dialog, under "Registered To".
If your Registered Name is not recognized by our system, then you may not have sent us your registration information automatically via the internet. If this is the case, please contact our Sales department at your convenience at 800-482-4433 or e-mail us at firstname.lastname@example.org.
Your Product or CD key is the registration code composed of numbers and letters that you entered when you first launched the program after installing it. The location of your Product or CD key will depend on whether you downloaded the software from the internet or installed from of a disk.
If you are using an older version and cannot find your CD key, make a note of your Serial Number in the About dialog, where you found your Registered Name. Then, call our Sales department at your convenience at 800-482-4433 or e-mail us at email@example.com.
To find out if you are eligible for an instant rebate or product upgrade, visit: