Browse
Categories

Finding Information About your System in Windows

Reference Number: KB-01867 Last Updated: 06-16-2014 12:37 PM

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials or Home Designer Landscape & Deck



QUESTION

How can I find all the information about my system? And how can I send that to Chief Architect Technical Support for troubleshooting purposes?


ANSWER

Information about your system can be found by using the System Information Utility in Windows. 


To access the System Information Utility

  1. On your keyboard, press the Windows Key and the letter R at the same time.


  2. In the Run dialog that appears type in msinfo32 and press OK.




  3. In the System Information window it is possible to find a lot of information about your computer. To send this information to Tech Support click File> Export


  4. Save the file to an easy to find location.


  5. Send this file to Tech Support by using the Online Support Center.