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Finding Information About your System on a Mac

Reference Number: KB-02846 Last Updated: 12-18-2014 09:54 AM

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials

QUESTION

A Chief Architect technician needs to view my system information. How can I export this to a file that they can view?



ANSWER

If you are using a Mac you can access your system information and save it to a .SPX file which can be shared with Chief Architect Software's Technical Support department.


Accessing your system information

  1. Open your Apple menu and click About This Mac.





  2. Click More Info then click System Report


  3. Next click File> Save




  4. Give the report a name and save it to any location on your system as a .SPX file.




You can now attach this system information to an Online Support Center ticket for a technician to review.