July 16, 2015
The information in this article applies to:
A Chief Architect technician needs to view my system information. How can I export this to a file that they can view?
If you are using a Mac you can access your system information and save it to a .SPX file which can be shared with Chief Architect Software's Technical Support department.
Accessing your system information
- Open your Apple menu and click About This Mac.
- Click More Info then click System Report
- Next select File> Save
- Give the report a name and save it to any location on your system as a .SPX file.
You can now attach this system information to an Online Support Center ticket for a technician to review.