Chief Architect Help Database - Article Number: 1099
Message: Your browser may not be accepting internet cookies.The information in this article applies to:
- Chief Architect X5
- Chief Architect X4
- Chief Architect X3
- Chief Architect X2
When I try to log in to my account, I receive the warning message: "Notice! Your browser may not be accepting internet cookies. To use this service, please enable cookies."
What am I doing wrong?
The most likely reason for receiving this warning message is that cookies have been disabled in your web browser. For instructions on re-enabling them, you can see their manufacturer's website for additional details.
- In Microsoft's Internet Explorer: http://support.microsoft.com/kb/299331
- In Mozilla's FireFox: http://support.mozilla.org/en-US/kb/Enabling+and+disabling+cookies
- In Google's Chrome: http://support.google.com/chrome/bin/answer.py?&answer=95647
In some cases, if you have already set your web browser to have cookies enabled, it is possible that your security software may have its own independent cookie blocking function. If this occurs, then please check with your security software's documentation for additional information on allowing the Chief Architect website to save cookies.
Last updated on: Mar 13, 2013