Help Database

• Installing the HASP network hardware lock
• Installing the HASP License Manager
• Installing the Chief Architect program
• Disabling to Windows Firewall
• Alternatively, Configuring the Windows Firewall
• Using the NETHASP.INI file
• Troubleshooting suggestions
  
  
  

Please note that in order to install Chief Architect and the associated drivers and applications, you must have local administrative privileges on each computer. If you have questions about this, please stop now and consult with your network administrator.

1. Log on as Administrator.  
   
   
   
2. Install Chief Architect on the computer that will host the network hardware lock. 
   
   
   • This computer can be a server or other computer that can be accessed by all the workstations. 
     
     
   • The hardware lock host machine must be using a version of Windows that meets your Chief Architect version's minimum system requirements.  For more information, see article #27 in this Help Database, What operating systems does Chief Architect run on?.   
     
     
     

     Warning: The computer with the hardware lock should be in a secure location to help avoid the device being misplaced. If this is not possible, consider using an internal USB port or a USB cable.

      
     
     
3. Insert the red HASP network usb hardware lock into the computer. 
   
   
      
   
   
   • Use a USB port in the back of the computer, not a front port or hub. 
     
     
     
4. Download, unzip, and install the HASP4 hardware lock drivers.
   
   
   

1. Download, unzip, and install the HASP4 License Manager as a service.
   
   
   • It is important that you install the License Manager as a service rather than as an application.
     
     
     

1. Make sure that License Manager is running as a service on the computer hosting the hardware lock, and then begin by installing the program on the hardware lock host computer.
   
   
   
2. Place the Chief Architect Academic Software Program DVD into the computer. 
   
   
   • For Chief Architect 10, place Program CD Disk 1 of 3 in the CD drive. 
     
     
   • For Chief Architect 9.5, place the software CD in the CD drive. 
     
     
     
3. After reading the disc, the Startup screen should display on the computer; but, if the Chief Architect installer does not launch:
   
   
   • Click the Windows Start button and select Computer (My Computer on Windows XP).
     
     
   • Right-click on your DVD drive and select Browse or Open from the contextural menu.
     
     
   • Double-click the file named Setup.exe.
     
     
     
4. Install and register the software using the CD Key for the multiple-seat network license.
   
   
   •  This CD key will be associated with the Serial Number that starts with the letters CFN.
     
     
     
       Note: You may also have received a single user CD key associated with a serial number that begins with CFH or CFP. This CD key will not work with the network lock as it is for the single-seat instructor license.
     
     
     
     
5. Launch the program to confirm that the hardware lock and HASP License Manager are functioning.
   
   
   • If the program launches, you are ready to install it on the workstations.
     
     
   • If it does not, you will need to disable or configure the Windows Firewall and may also need to use the NETHASP.INI file, as described below.
     
     
     
     Note: If you plan to image your workstations, make sure Chief Architect is functioning correctly on the original workstation before making your image.
    
   
   

To disable the Windows Firewall - Windows 7 or Vista

Disabling the Windows Firewall is easier than configuring it, and is safe for computers that are already behind a hardware firewall.

1. Click the Windows Start button and select Control Panel.  
   
   
   
2. Click on Network and Sharing Center.  
   
   
   
3. In the Tasks pane, select Windows Firewall.  
   
   
   
4. Click on Change Settings.  
   
   
   
5. On the General tab, select the Off radio button, and then click OK.  
   
   
   

To disable the Windows Firewall - Windows XP

1. Click the Windows Start button and select Control Panel.
   
   
    
2. If the option is available, select Pick a Category > Network and Internet Connections > Network Connections.  
   
   
   • Otherwise, select Network Connections.
     
     
     
3. Right-click on Local Area Connection and choose Properties.
   
   
   
4. On the Advanced tab, click the Settings button in the Windows Firewall section.
   
   
   
5. On the General tab, click the Off radio button and then click OK.
   
   
   

1. Open the Windows Control Panel by selecting Start > Control Panel. 
   
   
   
2. Click Network and Sharing Center. 
   
   
   
3. In the Tasks pane, select Windows Firewall. 
   
   
   
4. Click Change Settings. 
   
   
   
5. On the Exceptions tab, click Add Port. 
   
   
   
6. Create a name such as HASP LM 475 TCP, in the Port Number field, enter 475, and select the TCP radio button. 
   
   
   
7. Click OK to save this port. 
   
   
   
8. Repeat Step 4 through 7, except this time, name the port HASP LM 475 UDP and choose the UDP radio button. 
   
      
   
   
   
   

To configure the Windows Firewall - Windows XP

1. Right-click Local Area Connection and choose Properties.
   
   
   
2. On the Advanced tab, in the Windows Firewall section, click the Settings button.
   
   
   
3. On the Exceptions tab, click the Add Port button.
   
   
   
4. Create a name such as HASP LM 475 TCP, in the Port Number field, enter 475, and select the TCP radio button. 
   
   
   
5. Click OK to save this port.
   
   
   
6. Repeat Step 4 through 7, except this time, name the port HASP LM 475 UDP and choose the UDP radio button.  
   
   
   

To use the NETHASP.INI file

1. Place the Chief Architect program DVD in the computer's DVD drive.
   
   
   • For Chief Architect version 10 installations, place Program CD Disk 1 of 3 in the CD drive.
     
     
   • For Chief Architect version 9.5, place the software CD in the CD drive. 
     
     
     
2. If the Installation window opens, close it.
   
   
   
3. Click the Windows Start button and select Computer (My Computer on Windows XP).
   
   
   
4. Right-click on your DVD drive and select Open or Explore from the contextural menu.
   
   
   
5. Locate the file named NETHASP and open it in a plain text editor such as WordPad or Notepad.
   
   
   
6. On the line "NH_SERVER_ADDR = " after the equals sign, edit the file to reflect the ip address of the server that is hosting the hardware lock and license manager service.
   
   
   
7. Save a copy of the edited file in the Chief Architect installation folder.
   
   
   
8. On a restricted account, the user will need at least read access to the NETHASP.INI file.
   
   

• Install Chief Architect on the server computer, if you have not already done so, and run the Hardware Lock Troubleshooter. Note what hardware locks are installed and any error codes that appear on the first page of the troubleshooter. 
  
  
  
  
  
• Verify that the correct lock is inserted on the host computer by starting Chief Architect and when prompted, launch the Hardware Lock Troubleshooter. The troubleshooter shows an entry for the network lock and the version of Chief Architect supported.
  
  
  
• Make sure you can browse to the computer with the hardware lock through the Windows network. If this is not possible, contact your network administrator to determine why the network is not configured properly.
  
  
  
• Verify that you can see the hardware lock in the Windows Device Manager.
  
  
  
• If you opted to configure the Windows Firewall, temporarily disable the firewall to see if this makes a difference.
  
  
  
• Check with your network administrator to see if any other firewall software is installed on the workstations or server.
  
  
  
• Check to see if there are any other network usb hardware lock devices on the local network. If so, remove them to determine if they are interfering.