Chief Architect Help Database - Article Number: 818
Message: You do not appear to be using a driver customized for your video card.The information in this article applies to:
- Chief Architect X5
- Chief Architect X4
- Chief Architect X3
- Chief Architect X2
I keeping seeing this message when I use Chief Architect. What does this mean?
This message displays when you do not have a video card driver provided by the manufacturer, often described as an installed client driver.
The video driver that you are using is a standard Microsoft driver that will not take advantage of your video hardware acceleration.
You will also get this message if you are using an operating system emulation software such as Parallels running on an Macintosh computer, which is not supported.
The solution is to contact your video card manufacturer and obtain a video driver for your video card.
Laptops generally have customized drivers, so you should contact the laptop manufacturer to obtain the latest driver.
Once you obtain the correct driver for your system, this message will no longer display and you should see enhanced performance in 3D views.
If you are using an Intel-based Mac running the Leopard or newer operating system, it is recommended that you use Boot Camp to speed up the performance of your Windows applications. For more information on setting up a Mac computer to dual boot to Windows, visit www.apple.com.
You can find more information about what video driver is being used on the Video Card Status panel of the Preferences dialog (select Edit> Preferences from the Chief Architect menu). If the OpenGL Vendor is Microsoft, then you need to update your driver.
Some commonly used video drivers can be obtained from the web links listed below. Be certain to verify which graphics drivers are appropriate for your computer by consulting the computer manufacturer:
For more information on how to install or configure these drivers, consult the manufacturer of your computer or video graphics card.
Last updated on: Feb 07, 2013