Seminar Policy
Payment Options
We recommend using a credit card to sign up for a seminar. You can also call Chief Architect Sales at 208-292-3400 / 800-482-4433 to sign up and pay by phone. Your seat in a seminar is guaranteed only after we have received payment for that seminar.
Logistics
When you sign up for a seminar, please record or print the information you will need to find the training facility: address, travel directions and local lodging. You may always return to this website for that information prior to the training. Following payment authorization, you will receive a confirmation email.
Classroom Seminar Cancellation Policy
ATTENDEE CANCELLATION
- If you cancel more than 20 days before the training seminar date, the balance of the training seminar cost will be returned to you.
- If you cancel within 20 days of the training seminar date, you will receive a 50% credit of the total seminar cost toward any other training seminar you attend within the next 12 months.
CHIEF ARCHITECT CANCELLATION
We will notify you of any potential class cancellation by Chief Architect at least 20 days before the scheduled training seminar. If we cancel a training seminar, you can choose to receive either a full refund or a credit toward a future seminar, for use within the next 12 months.
Online Seminar Cancellation Policy
ATTENDEE CANCELLATION
- If you cancel more than 2 business days before the class, you can receive a 90-day credit for future training, or receive a full refund.
- If you cancel less than 2 business days before the class, or you miss the class, you can receive a 90-day credit for future training.
- If you cancel any paid online 'Focus Session' or 'Quick Start' more than 24 hours before the class, you can receive a 90-day credit for future training or a full refund.
- If you cancel any paid online 'Focus Session' or 'Quick Start' less than 24 hours before the class, funds are non-refundable and non-transferrable.
- Credits can only be applied for Training. Options include: Online Seminar, Classroom Seminar or Personal Tutor.
CHIEF ARCHITECT CANCELLATION
Chief Architect will make every effort possible to ensure an online class you have signed up for will take place at the scheduled time. Should some unforeseen circumstance cause its cancellation, we will refund your payment or allow you to take the class at the next available date.
Any Questions?
Please call Training Services at 208-292-3400 / 800-482-4433 or email if you have any questions, comments or suggestions.
