Transferring My License of Chief Architect


Reference Number: KB-00025
Last Modified: February 2, 2016

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials or Home Designer Landscape & Deck



QUESTION

I no longer want to use my license of Chief Architect software and would like to sell it to another individual.  How can I go about this process?


ANSWER

If you are interested in selling your license of Chief Architect software, please have the original purchaser of the license contact our Customer Service department with the software's Product Key, or Serial Number and CD Key for older discontinued versions.

Note: If you think your license may not be eligible for transfer, please review the End User License Agreement (EULA) for more information on the eligibility requirements.



Customer Service will be able to advise you whether or not your license is eligible for transfer, how much the license transfer fee will be, and provide you with the necessary paperwork for the license transfer process.

Customer Service can be reached at (208)292-3400 or at the toll-free number of (800)482-4433.  Their hours of operation are 6:00AM-5:00PM Pacific Time, Monday-Friday.


If you are interested in purchasing a license from a website such as Craigslist or eBay, we would recommend first contacting Customer Service to ensure that the original purchaser of the license has already received the necessary information in order to process the license transfer into your name.

Note: Support and Software Assurance (SSA) is non-transferable.