Chief Architect X2 and newer versions utilize Software Lock Security by default, instead of a hardware lock security device. For information on this type of security, see Article Number 937: Chief Architect Software Lock Security
Downloading and installing an updated hardware lock driver may resolve this issue, if you are running your version of Chief Architect on the version of Windows that it was designed to run on.
Note: This Article will be using Internet Explorer 9 to perform the download. If you would rather use a different browser, please see your browser's support on downloading files from the internet.
To install the new driver
In your Windows Control Panel, access Uninstall or change a program.
Depending on the View you are in, you may see Programs and Features instead.
Search for the HASP Device Driver or Sentinel Protection Installer, depending on your version of the hardware lock.
If found, click on the HASP Device Driver or Sentinel Protection Installer, and select Remove or Uninstall.
If the Device Driver is not found in Uninstall or change a program , proceed to step 3.
Click the link below to go to the latest drivers page for your hardware lock, then download the latest driver in the list: