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Chief Architect Software Lock Security

Reference Number: KB-00937 Last Updated: 04-15-2014 07:05 AM

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite


QUESTION

How does the security system work with Chief Architect?


ANSWER

If your Chief Architect implements security through software lock security, a license of Chief Architect can only be active on one computer at any given time.

If you have been running the software on one computer and wish to run it on a different computer, you must deactivate your license on the first computer.


To deactivate a Chief Architect license

  1. Launch Chief Architect on the computer where your license is active.


  2. Select Help> Deactivate License from the menu.


  3. A message will confirm that you wish to deactivate the license. Click Yes.


  4. After a pause, a second message will inform you that the license has been successfully deactivated.


Starting in Chief Architect X6, you can also manage your activations in your Digital Locker.

To manage activations online

  1. On the Chief Architect website, click on the My Account link and sign in to your Account using your e-mail address and password.


  2. Go in to the Digital Locker, and click on the Manage your Active Licenses link


  3. Click on the Deactivate button next to the license you want to deactivate, and when prompted click OK that you are sure you want to deactivate the license.



Additional Information:

  • The software lock security is the default security with Chief Architect X2 and newer can be used to provide portability of the software between additional computers.  Keep in mind that internet access is required for Activation and Deactivation, and that Active licenses are periodically validated online.


  • In Chief Architect X5 and earlier versions, an emergency transfer option did exist for the case where you were unable to successfully Deactivate the current Activated license; such as in the case of a hard drive failure, and three such emergency transfers were permitted.  There was a fee for additional emergency transfers.

    You were issued an Emergency Transfer Password upon successful activation of Chief Architect the first time. Be sure to record this Emergency Transfer Password for future reference.


  • The hardware lock security is available for an additional fee and works similar to previous versions.


  • Information on all security options can be found here.