I would like to send a plan file to an individual using the Chief Architect Viewer, or to submit the file Chief Architect's Technical Support using the online Support Center to troubleshoot a plan specific issue.
How can I send them the file so that they can see all of the materials and other related files, including those that I have created and imported?
A copy of your plan along with all of your textures and materials can be created by using the Backup Entire Plan tool.
To send a plan in its entirety
Launch Chief Architect and Open the plan that you want to send to the person who will be viewing the file.
Select File> Backup Entire Plan .
In Chief Architect X2 and prior, select File> Export> Entire Plan .
In the Backup Entire Plan dialog, leave the radio button set at Backup Plan Files and all Referenced Files and click OK.
Depending on the platform that is being used (Windows or Mac), Windows Explorer or Finder will appear asking which folder you'd like to save these files to.
Browse to an appropriate folder, select it once to highlight it and then choose the Select Folder button.
A new folder can be created at any time by right clicking in a preferred location and choosing New> Folder from the menu.
On a Mac, a New Folder button will also be available in the bottom left corner of the Finder.
A copy of the plan, including the associated files such as images, textures, and backdrops, will now be backed up.
Note: If you use the backup entire plan tool while in a layout, it will back up the layout as well as all the plans associated with the layout. However, if you use the backup entire plan tool from the plan view, you are only backing up the plan.
To compress the folder
Exit completely out of the Chief Architect program.
Navigate to your Desktop, or the location the folder was created.
Right click on the folder and click Send to> Compressed (zipped) Folder.
On a Mac, right click the folder and chooseCompress "Folder Name".
The compressed folder can now be sent to the person who will be using the Viewer, or attached to a ticket in the online Support Center for technical assistance.