Browse
Categories

Message: Files Required for Advanced Rendering Techniques Cannot be Found. Reinstallation of the Product may be Required.

Reference Number: KB-01004 Last Updated: 09-30-2013 05:41 AM

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite

QUESTION


When I try to create a 3D view using the Technical Illustration Rendering Technique, I get this error message: "Files required for advanced rendering techniques can not be found. Reinstallation of the product may be required." What does this mean?


ANSWER


This error message will display if the program cannot locate the Shaders folder in the Chief Architect installation directory when you try to create a 3D view using the Enhanced Lighting, Duotone or Technical Illustration Rendering Techniques.

This error can only occur if you moved, renamed or deleted your Shaders folder. There are very few reasons why you should ever move, rename, or delete the installation directory of a program currently installed on your computer - or anything located inside it - so you should always avoid doing so.

To help avoid problems like this, it is also a good idea to avoid saving any of your work or custom files in the installation directory.

 

To resolve the error

  1. Uninstall Chief Architect.


  2. Delete the installation directory, typically located by default at one of the following locations:

    Image Note: The Asterisk '*' represents any of the different products offered in that series, i.e. Premier, Interiors, Lite.


    • Chief Architect X5:
      32-Bit Operating System Path: C:Program FilesChief ArchitectChief Architect * X5
      64-Bit Operating System Path: C:Program FilesChief ArchitectChief Architect Premier X5 (64 bit) or C:Program Files (x86)Chief ArchitectChief Architect * X5


    • Chief Architect X4:
      32-Bit Operating System Path: C:Program FilesChief ArchitectChief Architect * X4
      64-Bit Operating System Path: C:Program FilesChief ArchitectChief Architect Premier X4 (64 bit) or C:Program Files (x86)Chief ArchitectChief Architect * X4


    • Chief Architect X3:
      32-Bit Operating System Path: C:Program FilesChief ArchitectChief Architect * X3
      64-Bit Operating System Path: C:Program Files (x86)Chief ArchitectChief Architect * X3


    • Chief Architect X2:
      32-Bit Operating System Path: C:Program FilesChief ArchitectChief Architect * X2
      64-Bit Operating System Path: C:Program Files (x86)Chief ArchitectChief Architect * X2


    • Chief Architect X1:
      32-Bit Operating System Path: C:Program FilesChief Architect IncChief Architect * X1
      64-Bit Operating System Path: C:Program Files (x86)Chief Architect IncChief Architect * X1


    If you have saved any of your files in the Chief Architect installation folder, be sure to back them up before you delete this folder. If you moved the program's installation directory after installing, you should delete the directory at its new location.


  3. Reinstall Chief Architect.

    • If you want to install the program at a custom location on your machine, specify it during the installation process: do not try to move it later.