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Reference Number: KB-01099 Last Updated: 08-27-2014 02:29 PM

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors or Chief Architect Lite

QUESTION

When I try to log in to my account, I receive the warning message: "Notice! Your browser may not be accepting internet cookies.  To use this service, please enable cookies."



What am I doing wrong?


ANSWER

The most likely reason for receiving this warning message is that cookies have been disabled in your web browser.  For instructions on re-enabling them, you can see their manufacturer's website for additional details.


In some cases, if you have already set your web browser to have cookies enabled, it is possible that your security software may have its own independent cookie blocking function. If this occurs, then please check with your security software's documentation for additional information on allowing the Chief Architect website to save cookies.