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1 Creating a New Thread on ChiefTalk

Posting questions on ChiefTalk is a great way to get answers.

2 Finding the Chief Architect Download and Installation Instructions

Complete download and registration instructions for Chief Architect are easy to access and understand.

3 Message: "You must have JavaScript enabled in your browser to utilize the full functionality of this website."

The Chief Architect Software Knowledge Base, like most websites, uses JavaScript to provide additional functionality to the reader.

4 Message: The e-mail address or password you entered was incorrect.

As the message implies, either the e-mail address, or password, that you are entering is incorrect. Verify spelling and case and if necessary reset your password.

5 Message: Your account is currently logged in on another computer.

This warning means that you are already logged in to the website on another system, or possibly you have another web browser open in which you are still logged in.

6 Message: Your browser may not be accepting internet cookies.

The likely reason for receiving this message is that cookies have been disabled in your web browser. To learn how to enable them, see the manufacturer's website.

7 Resetting your Chief Architect Website Passwords

At this time, there are three different sections of the Chief Architect website you could potentially log in to; My Account, ChiefTalk, and the Support Center.

8 Troubleshooting Login Issues

There are several reasons as to why a log in would fail read this article to be directed to more information on each of the possibilities.

9 Using the Online Support Center

You can use the Online Support Center to contact Chief Architect's Technical Support team and send them your plan files for review.