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Operating System & Hardware

1 Determining if Your Intel-based Mac has a 32 or 64-bit Processor

The Mac version of Chief Architect is a 64-bit program so it can only be installed on a 64-bit Operating System.

2 Determining If Your PC or Mac is 32-Bit or 64-Bit

The 64-Bit version of Chief Architect can access more system memory, however, you can only install it to a 64-Bit system. Here's how to tell if you have a 64 or 32 Bit Operating System.

3 Finding Information About your System in Windows

Finding information about your system for Technical Support can be difficult. Here we will explain how it's done.

4 Finding Information About Your System On a Mac

This article shows you how you can find and save your Mac's system information for a Chief Architect Technician to review.

5 Specifying What Video Codecs to use for Walkthroughs

In Chief Architect, you have the ability to choose from a list of currently installed video codecs to be used while recording a walkthrough.

6 Troubleshooting Slowness Issues in Chief Architect Plans

The most common reason for Chief Architect to run slowly is working in an unsupported fashion, such as over a network server location, or external device.

7 Using Chief Architect on Multiple Monitors

3D views and CAD Details cannot exist outside of the larger program window. You can, however, stretch the program window across multiple monitors.

8 What operating systems does Chief Architect run on?

While it may be possible to operate Chief Architect in an unsupported fashion, you may encounter problems that are unresolvable.

9 Will Chief Architect software work on a Mac computer?

All Chief Architect X6 software programs will run on the Mac operating system. Also, If you have version X2 or newer, we also support running on a Mac using Boot Camp.