Operating System & Hardware

1 Determining If Your Computer is 32-Bit or 64-Bit

The 64-Bit version of Chief Architect can access more system memory, however, you can only install it to a 64-Bit system. Here's how to tell if you have a 64 or 32 Bit Operating System.

2 Determining if Your Intel-based Mac has a 32 or 64-bit Processor

The Mac version of Chief Architect is a 64-bit program so it can only be installed on a 64-bit Operating System.

3 Finding Information About your System in Windows

Finding information about your system for Technical Support can be difficult. Here we will explain how it's done.

4 Finding Information About your System on a Mac

This article shows you how you can find and save your Mac's system information for a Chief Architect Technician to review.

5 Finding Your Emergency Transfer Password

The Emergency Transfer password is necessary in rare cases where deactivating your software is not possible and you need to reactivate on another system.

6 Message: The graphics card driver in use has a known limitation.

7 Specifying What Video Codecs to use for Walkthroughs

In Chief Architect, you have the ability to choose from a list of currently installed video codecs to be used while recording a walkthrough.

8 Troubleshooting Slowness in Chief Architect Plans

The most common reason for Chief Architect to run slowly is working in an unsupported fashion, such as over a network server location, or external device.

9 Using Chief Architect on Multiple Monitors

3D views and CAD Details cannot exist outside of the larger program window. You can, however, stretch the program window across multiple monitors.

10 What operating systems does Chief Architect run on?

While it may be possible to operate Chief Architect in an unsupported fashion, you may encounter problems that are unresolvable.

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