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Messages & Errors

11 Message: A room has a negative ceiling height.

Finding the problematic location related to this message can be done by following the steps within this article.

12 Message: A surface is using a texture that cannot be found.

This article describes why a texture cannot be found within Chief Architect as well as finding a resolution

13 Message: An error occurred while loading the rendering shader. Your video card may not support this functionality.

This error is caused by a video card that does not accurately use render shading. This is typically seen in older video cards.

14 Message: An unexpected error occurred.

Some error occur because Home Designer encountered something unexpected. Follow these steps to get the right information to Technical Support.

15 Message: Area too constricted, could not position item here.

Having an area that is to small to accommodate a certain object will result in this message displaying.

16 Message: Attempt to access missing P-List 2300

If there is a wall segment that is one pixel in length or you have an object in your plan that is not in your library browser this error may appear.

17 Message: Can't display 3D symbol.

This message will display if you open a plan file created in an old program version - typically, Chief Architect 7 and prior or 3D Home Architect version 3 or 4.

18 Message: Cannot do room elevation or restricted camera view from this point.

This Information message will display if you try to use the Wall Elevation tool to create an exterior view of your model.

19 Message: Cannot find or open the file to save your plan.

Saving your plan or layout file to an appropriate location is a critical step in the file management process.

20 Message: Cannot find the floor above the stairs in which to place the stairwell.