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Messages & Errors

21 Message: For the best results, refrain from using the computer while recording.

22 Message: No layout view or file was found.

If you have not created a layout or opened an existing layout in Home Designer Pro, you will see this message appear when you click the send to layout button.

23 Message: Not enough memory to complete operation

This warning message will display if you try to perform a task like import a large 3D symbol and your system does not have enough memory to complete the task.

24 Message: Overly complex wall surfaces being produced.

If there is a wall in your plan that contains a complex set of openings, or a large number of mulled openings in one wall this error may display.

25 Message: Round Piers and Square Pads can only be placed directly under a wall.

26 Message: System security bypassed or malfunctioning. Exit system immediately. Do not save any files.

If Chief Architect is unable to verify your license security over the internet or through your hardware lock this message will appear.

27 Message: The application has failed to start because its side-by-side configuration is incorrect.

Receiving this error may require a re-installation of the Microsoft Visual C++ Redistributable packages.

28 Message: The deck floor structure typically has two layers.

Deck planking is part of the structure and does not require a finish layer. When a floor finish layer is added to a Deck room a message will display.

29 Message: The default template was not found.

This message will display if you try to open a new plan or layout, but the program cannot find the file that you've specified as your template.

30 Message: The e-mail address or password you entered was incorrect.

As the message implies, either the e-mail address, or password, that you are entering is incorrect. Verify spelling and case and if necessary reset your password.