Messages & Errors

41 Message: Unexpected character encountered when parsing.

If you type a character into a dimensions string that is not in one of the three types of allowed characters, this Warning message will display.

42 Message: Warning 1910. Could not remove Shortcut Chief Architect.Ink.

When uninstalling your Chief Architect product you may encounter an error due to file permissions on your system.

43 Message: You can edit this plan fully using Chief Architect

Home Designer has the ability to open Chief Architect Plans but you may have limited functionality when it comes to making modifications.

44 Message: You do not appear to be using a driver customized for your video card.

This message displays when you do not have a video card driver provided by the manufacturer, often described as an installed client driver.

45 Message: Your account is currently logged in on another computer.

This warning means that you are already logged in to the website on another system, or possibly you have another web browser open in which you are still logged in.

46 Message: Your browser may not be accepting internet cookies.

The likely reason for receiving this message is that cookies have been disabled in your web browser. To learn how to enable them, see the manufacturer's website.

47 Message: Your hotkeys configuration could not be loaded.

This message will appear if the program cannot read the UserHotkeys.xml file located in your Hotkeys folder. To resolve the issue try renaming your Hotkeys folder.

48 Message: Your video card is unable to provide optimum 3D performance.

You may receive this message if you have an outdated video driver or an unsupported video card.

49 Resolving a Gap Between Floors in Camera Views

A gap between floors is usually caused by modifying the Platform to this Line option in your Wall Type Definitions dialog so that it is on the exterior surface.

50 Troubleshooting 3D Camera View Display Problems

3D Camera views may not generate properly if you have an outdated video driver or an unsupported video card.