Messages & Errors

71 Opening 3D Home Architect® Deluxe Plans

Open plans created in 3D Home Architect® Deluxe in newer Home Designer titles.

72 Resolving a Gap Between Floors in Camera Views

A gap between floors is usually caused by modifying the Platform to this Line option in your Wall Type Definitions dialog so that it is on the exterior surface.

73 Specifying the Floor Structure for a Deck

Deck planking is part of the structure and does not require a finish layer. When a floor finish layer is added to a Deck room a message will display.

74 Troubleshooting 3D Camera View Display Problems

3D Camera views may not generate properly if you have an outdated video driver or an unsupported video card.

75 Troubleshooting Chief Architect Software Errors on a Mac

76 Troubleshooting Exception Error Messages

Follow the steps within this article to troubleshoot Exception Error Messages that you may be recieving.

77 Troubleshooting Hardware Lock Issues

If the registration wizard fails to locate the hardware lock these messages may appear.

78 Troubleshooting Library Download Issues

The Home Designer Core Catalogs are essential to getting your design project completed. Here's how you can resolve most issues that can occur while downloading.

79 Troubleshooting Printing Issues

Printing issues can be resolved by specifying a default printer, using the Clear Printer info tool, or creating pdf and then printing the pdf.

80 Troubleshooting Slowness in Chief Architect Plans

The most common reason for Chief Architect to run slowly is working in an unsupported fashion, such as over a network server location, or external device.