Using Chief Architect is now easier than ever. You can choose a monthly or annual subscription. The annual subscription will save you 16% over the monthly option. Subscriptions include access to all the features in Chief Architect plus Support & Software Assurance (SSA).
Yes. Your upgrade will be available through your online account.
For annual licenses, payments will be charged to your credit card one year from the day you began your software subscription. For monthly licenses, payments will be charged to your credit card each month on the day you began your software subscription. If a monthly payment falls on a day that does not exist in the current month, the billing date will be adjusted to the last day of the month.
Contact Chief Architect to cancel your software subscription—the preferred method to cancel is by phone. Your software subscription is only canceled after you receive a cancellation notice from Chief Architect. Access to the software will end at the conclusion of the current billing period.
Software rentals have been replaced with subscriptions.
The subscription will be canceled and your software access will end.
Annual subscriptions do qualify for the money-back guarantee. Monthly software subscription products do not qualify for the money-back guarantee. See the complete satisfaction guarantee.
Yes. Chief Architect is a single-user license intended for one person. The software can be installed on multiple computers for personal use, but only one computer can be active at a time. You can switch between your computers as much as you like, and the process is quick and easy. Visit the knowledge base to learn how to use Chief Architect on multiple computers.
The optional backup USB is a thumb drive that contains a copy of the software installer and core library content. The backup USB drive provides a long-term option for installing the software should you need it in the future. The USB drive may be a good option for installing the software if your internet service is slow.
Yes. The Chief Architect Trial Version has all of the same tools and features as the paid version with the exception of saving, printing, exporting, and virtual tours. The trial version does not expire.
Chief Architect offers many training resources to aid in learning the software. All of the free resources are available to use with the trial version.
The Chief Architect 3D Library offers catalog downloads of both manufacturer-specific and generic content. You can also import 3D objects, materials, and colors into Chief Architect from third-party sources, including directly from manufacturers' websites if available.
When you purchase a new license subscription, your order is processed immediately, and you receive an e-mail with instructions on how to sign into your online account and download the software.
If you purchase an upgrade, your order is validated and processed within one business day. Once your order is processed, you will receive a confirmation e-mail notifying you that your software is available to download in your online account.
Chief Architect offers a 2‑week satisfaction guarantee on annual subscriptions. Chief Architect monthly subscription products, backup media, Support & Software Assurance (SSA), and 3D Library catalog packs are excluded from the satisfaction guarantee. See the complete satisfaction guarantee.
Support and Software Assurance (SSA) is included with new license purchases and upgrades. SSA includes the following services: