Resetting your Chief Architect Password


Reference Number: KB-00086
Last Modified: June 4, 2024

The information in this article applies to:

Chief Architect Premier or Chief Architect InteriorsHome Designer Professional or Home Designer Architectural or Home Designer Suite



PROBLEM

I want to sign in to my Chief Architect account, but I forgot my password. How can I reset my password so I can gain access to my account?


SOLUTION

  1. Click on the My Account link located at the top of the website.


  2. Click on Forgot My Password.

    Note: If you're currently signed in, but you no longer remember your password, sign out of your Chief Architect account to gain access to the Forgot My Password option.

  3. Enter the e-mail address associated with your account and click Submit.


  4. An e-mail with further instructions will be sent to your e-mail account.

If you continue to have trouble accessing your account, please contact our Customer Service team for further assistance.