When I launched the 3D Viewer app on my mobile device, an Alert box appeared with this message:
"3D Viewer did not exit properly the last time it was open. Would you like to submit an error report?"
What does this mean?
The Send Error Report Alert will open when you launch the 3D Viewer if the app did not close normally the last time it was used. So that we can learn about the problem that occurred and improve the app, we would appreciate it if you would click the Send Report button.
One common cause of an improper shutdown is memory. To avoid memory issues when using the 3D Viewer, there are several things that you can do:
If the model was shared to you by another party, you may want to ask them to share a new version with fewer surfaces and fewer and smaller textures.