The information in this article applies to:
My Support and Software Assurance is current. How do I get the latest version of Chief Architect?
Upgrading to the latest Chief Architect version can be done by signing in to your Chief Architect Online Account, clicking on the Digital Locker: Downloads, Product Keys & License Management link, and then selecting the GET NEW VERSION button next to your active license. Once you click GET NEW VERSION, you will be prompted with the following message:
"Product key XXXXX-XXXXX-XXXXX-XXXXX is eligible to be upgraded at no charge. Your product key will remain the same between versions in most cases. Any older program versions present on your system will NOT be modified by installing the new version. Upgrade now?
Click UPGRADE to continue the upgrade process, or CANCEL to avoid making any changes and return to the digital locker.
Once an upgrade is complete, the latest version of Chief Architect will appear in your account. Select the DOWNLOAD link to proceed with downloading and installing the Chief Architect version you upgraded to.
Any current program installation(s), plan files, or other local program content will not be modified or removed upon upgrading. Each version of Chief Architect is an independent installation, and will install separately from any and all previous installations.
After upgrading, please make sure to review all of the information in the Migration Guide located in your Digital Locker if you will be bringing any old files forward in to the new version.
If your SSA is current, but you don't see the option to upgrade to the latest version, please contact us directly.