When I take a 3D camera, overview, or elevation view of my structure, I see the siding, brick, drywall, or another wall material displayed inside of the windows and vents. What is causing the software to do this, and how can I fix it?
The exterior or interior wall materials can display inside of windows and gable attic vents if a wall is building up through them, either due to wall's top or bottom being modified in a camera view, or if there is a wall misalignment between floors, typically caused by a slightly off-angle wall.
To troubleshoot the cause
While in the 3D Camera or Cross Section view that demonstrates the siding going through the window, use the Select Objects tool to select the wall.
If the Status Bar indicates that the Exterior Room is selected, press Tab on the keyboard, or select the Next edit tool to select the individual wall.
Click on the Open Object edit button to display the Wall Specification dialog.
On the General panel:
Make a note of the Wall Angle.
If the it appears to be slightly off of what it should be by several decimal places, correct this value.
Next, select the Structure panel:
Under Default Wall Heights, place a checkmark next to Default Wall Top Height and/or Default Wall Bottom Height.
If these values are greyed out and inactive, it means that they are already set at their default values.
Click OK to apply these changes to the wall and return to the 3D Camera or Cross Section/Elevation view where the wall should still be selected.
Finally, click the Align with Wall Above or Align with Wall Below edit buttons, if one of these is available, to align the modified wall with the other floor in the design.
Note: In order for these edit tools to be available, the walls between floors must be partially aligned or overlapping. If the walls are already aligned, these edit tools will not display.
If you experience trouble with following these instructions, or they does not resolve the issue in your particular plan, then please submit the plan file to our Technical Support team using the online Support Center. Instructions on this process can be found in the Related Articles section below.