Chief Architect Software Lock Security


Reference Number: KB-00937
Last Modified: September 28, 2017

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors

QUESTION

How does the security system work with Chief Architect?


ANSWER

If your Chief Architect implements security through software lock security, a license of Chief Architect can only be active on one computer at any given time.  

If you have been running the software on one computer and wish to run it on a different computer, you must deactivate your license on the first computer.


To deactivate a Chief Architect license

  1. Launch Chief Architect on the computer where your license is active.  


  2. Select Help> Manage License from the menu.  


  3. A message will confirm that you wish to deactivate the license. Click Yes.  


  4. The software will then close signaling it was deactivated successfully. 


Starting in Chief Architect X6, you can also manage your activations in your Digital Locker.

To manage activations online

  1. On the Chief Architect website, click on the My Account link and sign in to your Account using your e-mail address and password.


  2. Go in to the Digital Locker, and click on the Manage your Active Licenses link



  3. Click on the Turn Off button next to the license you want to deactivate, and when prompted click OK that you are sure you want to deactivate the license.



Additional Information:

  • The software lock security is the default security with Chief Architect   X2 and newer and provides easy portability between multiple computers. Keep in mind that an internet connection is required for all activation actions, and that active licenses are periodically validated online.

  • In Chief Architect X5 and earlier versions, an emergency transfer option did exist for the  case where you were unable to successfully Deactivate the current  Activated license; such as in the case of a hard drive failure, and  three such emergency transfers were permitted.  There was a fee for additional  emergency transfers.

    You were issued an Emergency Transfer Password upon successful activation  of Chief Architect the first time. Be sure to record this Emergency  Transfer Password for future reference.

  • The hardware lock security is available for Windows users only at an  additional fee and works similar to previous versions.

    To purchase a physical usb hardware lock device, go to https://www.chiefarchitect.com/products/addon/ and scroll down to the Chief Architect Hardware Lock section and choose your version from the drop-down menu, then click the Buy Now button.


  • Information on all security options can be found here.