The information in this article applies to:
How can I locate my software's Product or CD Key?
Your Product or CD key is the registration code composed of numbers and letters that you enter when you launch your program for the first time.
Product Keys will apply to Chief Architect X4 and newer program versions, while CD Keys were issued for Chief Architect X3 and prior versions.
The location of your Product or CD Key will depend on whether you downloaded the software from the internet or installed it from physical installation media.
If you're using an older version and cannot find your CD key, make a note of your Serial Number found in the Help> About dialog of your program. Then, contact our Sales team at your convenience. Please note that our upgrade pricing and/or instant rebates can only be obtained if you purchase from Chief Architect.
To find out if you are eligible for an instant rebate or product upgrade, visit:
If you are using an older version of the software that is not listed as an option when attempting to upgrade, please contact our Sales team directly to discuss your options.