Finding Your Chief Architect Product Key

Reference Number: KB-01034
Last Modified: November 29, 2018

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors


I am interested in buying a new version of the software and would like to take advantage of an instant rebate offer. The rebate requires my previous software's Product or CD Key, and the name that I used to register the software. Where can I find this information?


Your previous software version Product or CD Key and the name you used to register are required so that we can confirm your eligibility for an upgrade rebate.

  • Product Keys will apply to Chief Architect X4 and newer programs.
  • CD Keys will apply to Chief Architect X3 and prior.

Product or CD Key

Your Product or CD key is the registration code composed of numbers and letters that you entered when you first launched the program after installing it. The location of your Product or CD key will depend on whether you downloaded the software from the internet or installed it from physical installation media.

  • If you installed the previous software version from physical media, your Product Key may be located on a sticker within a plastic DVD jewel case or on a paper insert.

  • If the software was purchased as a download from Chief Architect directly, then the Product Key can be found by logging into the My Account section of our website and accessing the Digital Locker.

    Likewise, if you purchased backup media, then the Product Key will not be located on the disk or other installation media, but rather in the Digital Locker.

  • Chief Architect was available for students through for a limited time. If you purchased through Amazon, your Product Key was located in your account information for the download.

If you're using an older version and cannot find your CD key, make a note of your Serial Number found in the Help> About dialog. Then, contact our Sales department at your convenience.

Please note that our upgrade pricing and/or instant rebates can only be obtained if you purchase from Chief Architect.

To find out if you are eligible for an instant rebate or product upgrade, visit:

If you are using an older version of the software that is not listed as an option when attempting to upgrade, please  contact our Sales team directly to discuss your options.