The information in this article applies to:
I am interested in buying a new version of the software and would like to take advantage of an instant rebate offer. The rebate requires my previous software's Product or CD Key, and the name that I used to register the software. Where can I find this information?
Your previous software version Product or CD Key and the name you used to register are required so that we can confirm your eligibility for an upgrade rebate.
Your Product or CD key is the registration code composed of numbers and letters that you entered when you first launched the program after installing it. The location of your Product or CD key will depend on whether you downloaded the software from the internet or installed it from physical installation media.
If you're using an older version and cannot find your CD key, make a note of your Serial Number found in the Help> About dialog. Then, contact our Sales department at your convenience.
Please note that our upgrade pricing and/or instant rebates can only be obtained if you purchase from Chief Architect.
To find out if you are eligible for an instant rebate or product upgrade, visit:
If you are using an older version of the software that is not listed as an option when attempting to upgrade, please contact our Sales team directly to discuss your options.