Troubleshooting Compatibility Problems with Library Content


Reference Number: KB-01759
Last Modified: May 24, 2018

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials

QUESTION

I downloaded a library catalog that I want to add to my program library. I was able to install it, but am not able to use it. What is wrong?



ANSWER

There are two possible reasons why an imported catalog might not be usable in your version of the software. Each reason has an associated Warning message:

"The library "x" has an invalid version number and cannot be read. Changes made to the library will not be saved during this session."

This Warning message will appear when you import a library catalog file that was created for a program version newer than the one you are using. For example, if you are using Chief Architect X8 and try to import a .calibz file offered for Chief Architect X10, this warning message will display and the catalog will not be imported.

"The selected library object cannot be used in this product version."

This Warning message will appear when you try to select and place a library item that has been imported into your library but is not designed for use in your program version. For example, CAD Blocks are objects supported in our Chief Architect programs but not in Home Designer. If a CAD Block is included in a catalog that is imported into Home Designer, the catalog will be imported.  But, if you click on the CAD Block in the Library Browser, this Warning will display.

To avoid these warnings, make sure that you only download and import library content that is specifically described as being for your software title and version. The easiest way to do this is to select Library> Get Additional Content Online  from the menu in your software. You can also browse to the 3D Library and use the filter options to choose the appropriate Product Family, Product, and Version to ensure you are not viewing catalogs that cannot be used in your version.

If you are interested in using library content that is not intended for use in your software version, consider upgrading your software license: