This article also applies to the following legacy products:
Pro | Architectural | Suite
I'm receiving one of the following messages:
What do these messages mean?
There are some settings within Chief Architect software that, when enabled, will result in degraded performance. Chief Architect Technical Support might have you enable these settings for a short period of time to retrieve data related to troubleshooting specific problems. Once the necessary data is retrieved, Chief Architect Technical Support will have you disable them once again.
These troubleshooting settings should only be enabled when instructed to by Technical Support. If you believe you have accidentally enabled one of these settings, they can be disabled by accessing the General and Render panels located in Preferences.
If Chief Architect Technical Support has instructed you to enable recording of the Timing Log file, they may request that you locate and attach this file to a support case in the Technical Support Center. Please select the appropriate link below to learn how to locate this file:
%localappdata%
in the dialog that appears, then press OK.~/Library/Application Support
, then press Return or Go.