The information in this article applies to:
Whenever I take a camera view I get this message:
"The graphics card driver in use has a known limitation that prevents the software from rendering 3D graphics. Please update your graphics drivers or use the 32-bit version in order to view 3D."
What causes this error?
This message will come up when the software detects that your video card is using a driver that is unable to generate 3D views.
Typically, updating your video card's driver resolves the problem.
If you have recently upgraded your Windows operating system from an older version, such as Windows 7 or Windows 8, keep in mind that your video card or integrated chipset may not have drivers compatible with the Windows 10 operating system.
If this is the case, then you may find it necessary to roll back to the earlier Microsoft operating system which was compatible with the computer's hardware.
Information on locating these files and attaching them via the Online Support Center can be found by following the instructions relevant articles linked in the Related section below.