This error is caused by a video card that does not accurately use render shading. This is typically seen in older video cards.
The detailed instructions in this article resolve most issues with the Chief Architect software crashing on a computer that uses the Mac operating system.
Follow these instructions to resolve most Chief Architect software crashes on a Microsoft Windows operating system.
If the registration wizard fails to locate the usb hardware lock device, check to ensure that the computer meets the software version's System Requirements. If the version is supported on the operating system, follow the instructions to download and install the appropriate driver for the device.