Creating a Screenshot

Reference Number: KB-00326
Last Modified: August 5, 2025

This article also applies to the following legacy products:
Pro | Architectural | Suite

QUESTION

I would like to export my currently displayed screen to send to someone or to show a problem to Technical Support. How can I do this?  


ANSWER

If you want to export an image of your plan or a 3D camera view in Chief Architect or Home Designer, you can do so using the Export Picture option in the software.

If you need to create a screenshot image of an error or warning message, or need to create a screenshot of other details on your screen to send to Technical Support for troubleshooting purposes, please see the appropriate resource for your operating system below.


To export a picture from Home Designer or Chief Architect

  1. Select File> Export> Export Picture (BMP, JPG, PNG) .
  2. In the Export Picture dialog that displays, specify your desired image properties, along with a local file location to save the picture to, then click Save and/or OK. 

    For more information on each of the options within the Export Picture dialog, please click the Help button to open your program's documentation


To create a screenshot image


If you're using a Chief Architect mobile application such as the 3D Viewer, please review the appropriate resource below for your mobile device.

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