The minimum system requirements for Chief Architect are described here for all current and past versions.
The 64-Bit version of Chief Architect can access more system memory, however, you can only install it to a 64-Bit system. Here's how to tell if you have a 64 or 32 Bit Operating System.
Determine if your Intel graphics processor will work with the latest versions of Chief Architect and Home Designer Software.
Use the detailed instructions in this article to export your Microsoft Windows or Mac System Information to submit to Chief Architect's Technical Support team for troubleshooting.
This message will come up when the software detects that your video card is using a driver that our Testing department has found to be unable to generate 3D views.
Follow these steps to create a new Data folder to circumvent unexpected behavior caused by having the Documents folder stored on iCloud Drive.
In Chief Architect, you have the ability to choose from a list of currently installed video codecs to be used while recording a walkthrough.
Use this resource to check if your Intel integrated graphics card is compatible with your Chief Architect product.
3D Camera views will not generate properly if your video card does not meet the minimum system requirements, has an outdated video driver, or if it is not capable of rendering certain types of views. Follow the instructions in this article to check the video card's information, update its driver, and adjust the Render Preferences if necessary. If these preliminary steps do not resolve the camera view issue you are encountering, follow the steps to submit additional system and program information to our Technical Support team for advanced troubleshooting.
The detailed instructions in this article resolve most issues with the Chief Architect software crashing on a computer that uses the Mac operating system.
This article goes through detailed troubleshooting steps to correct the most common issues with slowness experienced in Chief Architect plan and layout files.
The current version of Chief Architect is supported on Mac computers that meet the System Requirements for running the software.